Muck Store

Terms & Conditions


all pieces are handmade, therefore, not perfect. regardless of irregularities however, everything should be in peak working order.
if you appreciate quality and want good things that will last a lifetime, then these pieces are for you.
if after reading this you still believe your item is faulty, please do get in contact.  

please note: it is hard to capture the intricacies of colour and glaze in photographs, so some colours may not be exact. If you would like to clarify something, please email before purchase. 

SHIPPING

within NZ -
items are shipped all around the country using either fastway or urgent couriers. they are dispatched from the store monday - friday and should arrive within 3 days of placing order. muck is also (primarily) a florist, so is often on location. she will do her best to get your orders dispatched asap but occasionally it may exceed 3 days. therefore, if you need something urgent please email shop@muck.co.nz . 

in the case of a rural NZ address, additional charges may a

store pickup is also available. items must be collected in the week following order process between thursday - sunday. just select 'everywhere else' when placing your order and then email with your order number. 

international
for international shipping please send me an email to shop@muck.co.nz with the items you would like to purchase. this way I can put them aside while I calculate the shipping costs.

PACKAGING

at muck we try and minimise waste as much as possible. for this reason all items are packed in recycled boxes and any other packaging used is by-product of the floral and retail business. so don't be alarmed if you see an old label or two, it's just a reminder that we are choosing to live lighter on the earth. by understanding and continuing to shop with us you are doing your bit too, so thank you.